Troubleshooting
Common Issues
Login Problems:
• Clear browser cache and cookies
• Ensure JavaScript is enabled
• Try a different browser
• Contact IT support for password reset
Page Loading Issues:
• Check internet connection
• Refresh the page (F5 or Ctrl+R)
• Disable browser extensions temporarily
• Clear browser cache
Session Timeouts:
• Stay active while using the system
• Save work frequently
• Log back in if session expires
Browser Compatibility
For the best experience, use updated versions of:
- Google Chrome (recommended)
- Mozilla Firefox
- Safari (Mac)
- Microsoft Edge
Avoid using Internet Explorer as it's no longer supported.